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Concierges

Concierges score 47 out of 100, which is elevated exposure to AI. That ranks #312 of 923 US occupations, where #1 is the most exposed. Of the 16 tasks in this job, AI could speed up 2 on its own and 10 more with extra software built on top of it. In April–May 2026, 3 of these tasks showed up in real conversations with Claude, Anthropic's AI assistant.

47/ 100
Elevated
Rank
#312of 923 jobs
US workers
49,240BLS, May 2025
Median pay
$38,950a year
In real AI use
3 of 16tasks, April–May 2026

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

  • AI can speed this up on its own: 2 (13%)
  • AI can speed this up with extra software: 10 (63%)
  • Little or no AI speed-up: 4 (25%)
  • Perform office duties on a temporary basis when needed.AI can speed this up on its own · core task
  • Arrange for interpreters or translators when patrons require such services.AI can speed this up on its own · core task
  • Provide directions to guests.AI can speed this up with extra software · core task · Seen in real AI use
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.AI can speed this up with extra software · core task · Seen in real AI use
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.AI can speed this up with extra software · core task · Seen in real AI use
  • Make travel arrangements for sightseeing or other tours.AI can speed this up with extra software · core task
  • Provide business services for guests, such as sending or receiving faxes or shipping packages.AI can speed this up with extra software · core task
  • Arrange childcare services for guests.AI can speed this up with extra software · core task
  • Order flowers for guests.AI can speed this up with extra software · core task
  • Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.AI can speed this up with extra software · core task
  • Plan special events, parties, or meetings, which may include booking musicians or celebrities.AI can speed this up with extra software · core task
  • Arrange for the replacement of items lost by travelers.AI can speed this up with extra software · core task
  • Pick up and deliver items or run errands for guests.Little or no AI speed-up · core task
  • Receive, store, or deliver luggage or mail.Little or no AI speed-up · core task
  • Provide food and beverage services to guests.Little or no AI speed-up · supplemental task
  • Clean and tidy hotel lounge.Little or no AI speed-up · supplemental task

Similar jobs, lower exposure

Related occupations that score at least 10 points lower.

Other jobs in this field

Personal Care and Service occupations close to this one.

How to read this score. Exposure measures how much of the work AI could speed up, not whether the job will disappear. A highly exposed job can change shape, with people spending less time on routine tasks and more on the rest. The score counts tasks AI can speed up on its own in full, and tasks that need extra software at half weight.

The ratings come from published research based on GPT-4 (2023). To show what's happening now, each task is also checked against the latest Anthropic Economic Index, which records which tasks people actually use AI for. That data is refreshed automatically when Anthropic publishes a new release. Read the full method.

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