AI exposure score

Counter and Rental Clerks

Counter and Rental Clerks score 53 out of 100, which is elevated exposure to AI. That ranks #165 of 923 US occupations, where #1 is the most exposed. Of the 16 tasks in this job, AI could speed up 4 on its own and 9 more with extra software built on top of it. In April–May 2026, 6 of these tasks showed up in real conversations with Claude, Anthropic's AI assistant.

53/ 100

Elevated

Rank: #165of 923 jobs
US workers: 400,810BLS, May 2025
Median pay: $41,300a year
In real AI use: 6 of 16tasks, April–May 2026

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

AI can speed this up on its own: 4 (25%)
AI can speed this up with extra software: 9 (56%)
Little or no AI speed-up: 3 (19%)

Receive orders for services, such as rentals, repairs, dry cleaning, and storage.AI can speed this up on its own · core task
Provide information about rental items, such as availability, operation, or description.AI can speed this up on its own · core task · Seen in real AI use
Answer telephones to provide information and receive orders.AI can speed this up on its own · core task · Seen in real AI use
Prepare rental forms, obtaining customer signature and other information, such as required licenses.AI can speed this up on its own · core task
Compute charges for merchandise or services and receive payments.AI can speed this up with extra software · core task · Seen in real AI use
Explain rental fees, policies, and procedures.AI can speed this up with extra software · core task · Seen in real AI use
Advise customers on use and care of merchandise.AI can speed this up with extra software · core task · Seen in real AI use
Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.AI can speed this up with extra software · core task
Rent items, arrange for provision of services to customers, and accept returns.AI can speed this up with extra software · core task
Keep records of transactions and of the number of customers entering an establishment.AI can speed this up with extra software · core task
Reserve items for requested times and keep records of items rented.AI can speed this up with extra software · core task
Recommend and provide advice on a wide variety of products and services.AI can speed this up with extra software · core task · Seen in real AI use
Allocate equipment to participants in sporting events or recreational activities.AI can speed this up with extra software · supplemental task
Inspect and adjust rental items to meet needs of customer.Little or no AI speed-up · core task
Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.Little or no AI speed-up · core task
Prepare merchandise for display or for purchase or rental.Little or no AI speed-up · core task

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Questions about counter and rental clerks and AI

Will AI replace counter and rental clerks?

Not entirely. Parts of the job are likely to change as AI takes over routine tasks. Counter and Rental Clerks score 53 out of 100 (elevated exposure), #165 of 923 US jobs. AI could speed up 13 of the job's 16 tasks, 4 of them on its own, while 3 see little or no speed-up. Exposure means the work is likely to change, not that the job will disappear.

Which counter and rental clerks tasks can AI do?

The most exposed tasks include "Receive orders for services, such as rentals, repairs, dry cleaning, and storage"; "Provide information about rental items, such as availability, operation, or description"; "Answer telephones to provide information and receive orders".

Which counter and rental clerks tasks are hardest for AI?

Tasks with little or no AI speed-up include "Inspect and adjust rental items to meet needs of customer"; "Receive, examine, and tag articles to be altered, cleaned, stored, or repaired"; "Prepare merchandise for display or for purchase or rental".

Are people already using AI for this work?

Yes. In April–May 2026, 6 of the 16 tasks showed up in real conversations with Claude, according to the Anthropic Economic Index.

How many people work as counter and rental clerks, and what do they earn?

About 400,810 people in the US, with median pay of $41,300 a year (BLS, May 2025).

How to read this score. Exposure measures how much of the work AI could speed up, not whether the job will disappear. A highly exposed job can change shape, with people spending less time on routine tasks and more on the rest. The score counts tasks AI can speed up on its own in full, and tasks that need extra software at half weight.

The ratings come from published research based on GPT-4 (2023). To show what's happening now, each task is also checked against the latest Anthropic Economic Index, which records which tasks people actually use AI for. That data is refreshed automatically when Anthropic publishes a new release. Read the full method.

Counter and Rental Clerks

Task by task

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Questions about counter and rental clerks and AI

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