First-Line Supervisors of Gambling Services Workers

First-Line Supervisors of Gambling Services Workers score 43 out of 100, which is elevated exposure to AI. That ranks #371 of 923 US occupations, where #1 is the most exposed. Of the 30 tasks in this job, AI could speed up 9 on its own and 9 more with extra software built on top of it. In April–May 2026, 5 of these tasks showed up in real conversations with Claude, Anthropic's AI assistant.

43/ 100

Elevated

Rank: #371of 923 jobs
US workers: 26,010BLS, May 2025
Median pay: $63,820a year
In real AI use: 5 of 30tasks, April–May 2026

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

AI can speed this up on its own: 9 (30%)
AI can speed this up with extra software: 9 (30%)
Little or no AI speed-up: 12 (40%)

Perform paperwork required for monetary transactions.AI can speed this up on its own · core task
Explain and interpret house rules, such as game rules or betting limits, for patrons.AI can speed this up on its own · core task · Seen in real AI use
Establish and maintain banks and table limits for each game.AI can speed this up on its own · core task
Answer patrons' questions about gaming machine functions and payouts.AI can speed this up on its own · core task · Seen in real AI use
Record the specifics of malfunctioning machines and document malfunctions needing repair.AI can speed this up on its own · core task · Seen in real AI use
Report customer-related incidents occurring in gaming areas to supervisors.AI can speed this up on its own · core task
Evaluate workers' performance and prepare written performance evaluations.AI can speed this up on its own · core task · Seen in real AI use
Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.AI can speed this up on its own · supplemental task
Establish policies on types of gambling offered, odds, or extension of credit.AI can speed this up on its own · supplemental task
Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.AI can speed this up with extra software · core task
Respond to and resolve patrons' complaints.AI can speed this up with extra software · core task
Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.AI can speed this up with extra software · core task
Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.AI can speed this up with extra software · core task
Record, issue receipts for, and pay off bets.AI can speed this up with extra software · supplemental task
Determine how many gaming tables to open each day and schedule staff accordingly.AI can speed this up with extra software · supplemental task
Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.AI can speed this up with extra software · supplemental task
Interview and hire workers.AI can speed this up with extra software · Seen in real AI use
Train, supervise, schedule, and evaluate workers.AI can speed this up with extra software
Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.Little or no AI speed-up · core task
Greet customers and ask about the quality of service they are receiving.Little or no AI speed-up · core task
Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.Little or no AI speed-up · core task
Monitor payment of hand-delivered jackpots to ensure promptness.Little or no AI speed-up · core task
Reset slot machines after payoffs.Little or no AI speed-up · core task
Monitor patrons for signs of compulsive gambling, offering assistance if necessary.Little or no AI speed-up · core task
Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.Little or no AI speed-up · core task
Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.Little or no AI speed-up · core task
Exchange currency for customers, converting currency into requested combinations of bills and coins.Little or no AI speed-up · core task
Monitor stations and games and move dealers from game to game to ensure adequate staffing.Little or no AI speed-up · core task
Clean and maintain slot machines and surrounding areas.Little or no AI speed-up · core task
Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.Little or no AI speed-up · supplemental task

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Questions about first-line supervisors of gambling services workers and AI

Will AI replace first-line supervisors of gambling services workers?

Not entirely. Parts of the job are likely to change as AI takes over routine tasks. First-Line Supervisors of Gambling Services Workers score 43 out of 100 (elevated exposure), #371 of 923 US jobs. AI could speed up 18 of the job's 30 tasks, 9 of them on its own, while 12 see little or no speed-up. Exposure means the work is likely to change, not that the job will disappear.

Which first-line supervisors of gambling services workers tasks can AI do?

The most exposed tasks include "Perform paperwork required for monetary transactions"; "Explain and interpret house rules, such as game rules or betting limits, for patrons"; "Establish and maintain banks and table limits for each game".

Which first-line supervisors of gambling services workers tasks are hardest for AI?

Tasks with little or no AI speed-up include "Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating"; "Greet customers and ask about the quality of service they are receiving"; "Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams".

Are people already using AI for this work?

Yes. In April–May 2026, 5 of the 30 tasks showed up in real conversations with Claude, according to the Anthropic Economic Index.

How many people work as first-line supervisors of gambling services workers, and what do they earn?

About 26,010 people in the US, with median pay of $63,820 a year (BLS, May 2025).

How to read this score. Exposure measures how much of the work AI could speed up, not whether the job will disappear. A highly exposed job can change shape, with people spending less time on routine tasks and more on the rest. The score counts tasks AI can speed up on its own in full, and tasks that need extra software at half weight.

The ratings come from published research based on GPT-4 (2023). To show what's happening now, each task is also checked against the latest Anthropic Economic Index, which records which tasks people actually use AI for. That data is refreshed automatically when Anthropic publishes a new release. Read the full method.

First-Line Supervisors of Gambling Services Workers

Task by task

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Questions about first-line supervisors of gambling services workers and AI

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