First-Line Supervisors of Retail Sales Workers

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

• AI can speed this up on its own: 2 (10%)
• AI can speed this up with extra software: 17 (81%)
• Little or no AI speed-up: 2 (10%)

• Plan and prepare work schedules and keep records of employees' work schedules and time cards.AI can speed this up on its own · core task
• Establish credit policies and operating procedures.AI can speed this up on its own · supplemental task
• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.AI can speed this up with extra software · core task · Seen in real AI use
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.AI can speed this up with extra software · core task
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.AI can speed this up with extra software · core task · Seen in real AI use
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.AI can speed this up with extra software · core task · Seen in real AI use
• Instruct staff on how to handle difficult and complicated sales.AI can speed this up with extra software · core task · Seen in real AI use
• Assign employees to specific duties.AI can speed this up with extra software · core task · Seen in real AI use
• Keep records of purchases, sales, and requisitions.AI can speed this up with extra software · core task
• Review inventory and sales records to prepare reports for management and budget departments.AI can speed this up with extra software · core task · Seen in real AI use
• Inventory stock and reorder when inventory drops to a specified level.AI can speed this up with extra software · core task
• Establish and implement policies, goals, objectives, and procedures for the department.AI can speed this up with extra software · core task
• Examine products purchased for resale or received for storage to assess the condition of each product or item.AI can speed this up with extra software · core task · Seen in real AI use
• Estimate consumer demand and determine the types and amounts of goods to be sold.AI can speed this up with extra software · core task
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.AI can speed this up with extra software · core task · Seen in real AI use
• Formulate pricing policies for merchandise, according to profitability requirements.AI can speed this up with extra software · supplemental task
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.AI can speed this up with extra software · supplemental task
• Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.AI can speed this up with extra software · supplemental task · Seen in real AI use
• Plan budgets and authorize payments and merchandise returns.AI can speed this up with extra software · supplemental task
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.Little or no AI speed-up · core task
• Enforce safety, health, and security rules.Little or no AI speed-up · core task