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Social and Community Service Managers

Social and Community Service Managers score 39 out of 100, which is moderate exposure to AI. That ranks #423 of 923 US occupations, where #1 is the most exposed. Of the 16 tasks in this job, AI could speed up 1 on its own and 11 more with extra software built on top of it. In April–May 2026, 5 of these tasks showed up in real conversations with Claude, Anthropic's AI assistant.

39/ 100
Moderate
Rank
#423of 923 jobs
US workers
209,330BLS, May 2025
Median pay
$80,390a year
In real AI use
5 of 16tasks, April–May 2026

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

  • AI can speed this up on its own: 1 (6%)
  • AI can speed this up with extra software: 11 (69%)
  • Little or no AI speed-up: 4 (25%)
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.AI can speed this up on its own · core task · Seen in real AI use
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.AI can speed this up with extra software · core task
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.AI can speed this up with extra software · core task · Seen in real AI use
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.AI can speed this up with extra software · core task
  • Recruit, interview, and hire or sign up volunteers and staff.AI can speed this up with extra software · core task
  • Research and analyze member or community needs to determine program directions and goals.AI can speed this up with extra software · core task
  • Implement and evaluate staff, volunteer, or community training programs.AI can speed this up with extra software · core task
  • Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.AI can speed this up with extra software · core task · Seen in real AI use
  • Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.AI can speed this up with extra software · supplemental task · Seen in real AI use
  • Plan and administer budgets for programs, equipment, and support services.AI can speed this up with extra software · supplemental task
  • Represent organizations in relations with governmental and media institutions.AI can speed this up with extra software · supplemental task
  • Direct fundraising activities and the preparation of public relations materials.AI can speed this up with extra software · supplemental task
  • Direct activities of professional and technical staff members and volunteers.Little or no AI speed-up · core task
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.Little or no AI speed-up · core task · Seen in real AI use
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.Little or no AI speed-up · core task
  • Speak to community groups to explain and interpret agency purposes, programs, and policies.Little or no AI speed-up · core task

Similar jobs, lower exposure

Related occupations that score at least 10 points lower.

Other jobs in this field

Management occupations close to this one.

Questions about social and community service managers and AI

Will AI replace social and community service managers?

Unlikely. Most of the work is hard for today's AI to speed up. Social and Community Service Managers score 39 out of 100 (moderate exposure), #423 of 923 US jobs. AI could speed up 12 of the job's 16 tasks, 1 of them on its own, while 4 see little or no speed-up. Exposure means the work is likely to change, not that the job will disappear.

Which social and community service managers tasks can AI do?

The most exposed tasks include "Prepare and maintain records and reports, such as budgets, personnel records, or training manuals".

Which social and community service managers tasks are hardest for AI?

Tasks with little or no AI speed-up include "Direct activities of professional and technical staff members and volunteers"; "Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints"; "Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated".

Are people already using AI for this work?

Yes. In April–May 2026, 5 of the 16 tasks showed up in real conversations with Claude, according to the Anthropic Economic Index.

How many people work as social and community service managers, and what do they earn?

About 209,330 people in the US, with median pay of $80,390 a year (BLS, May 2025).

How to read this score. Exposure measures how much of the work AI could speed up, not whether the job will disappear. A highly exposed job can change shape, with people spending less time on routine tasks and more on the rest. The score counts tasks AI can speed up on its own in full, and tasks that need extra software at half weight.

The ratings come from published research based on GPT-4 (2023). To show what's happening now, each task is also checked against the latest Anthropic Economic Index, which records which tasks people actually use AI for. That data is refreshed automatically when Anthropic publishes a new release. Read the full method.

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