Ushers, Lobby Attendants, and Ticket Takers

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

• AI can speed this up on its own: 3 (13%)
• AI can speed this up with extra software: 1 (4%)
• Little or no AI speed-up: 19 (83%)

• Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.AI can speed this up on its own · core task · Seen in real AI use
• Manage inventory or sale of artist merchandise.AI can speed this up on its own · supplemental task
• Schedule or manage staff, such as volunteer usher corps.AI can speed this up on its own · supplemental task
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.AI can speed this up with extra software · core task
• Greet patrons attending entertainment events.Little or no AI speed-up · core task
• Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.Little or no AI speed-up · core task
• Clean facilities.Little or no AI speed-up · core task
• Settle seating disputes or help solve other customer concerns.Little or no AI speed-up · core task
• Provide assistance with patrons' special needs, such as helping those with wheelchairs.Little or no AI speed-up · core task
• Guide patrons to exits or provide other instructions or assistance in case of emergency.Little or no AI speed-up · core task
• Refuse admittance to undesirable persons or persons without tickets or passes.Little or no AI speed-up · core task
• Assist patrons in finding seats, lighting the way with flashlights, if necessary.Little or no AI speed-up · core task
• Maintain order and ensure adherence to safety rules.Little or no AI speed-up · core task
• Search for lost articles or for parents of lost children.Little or no AI speed-up · core task
• Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.Little or no AI speed-up · supplemental task
• Count and record number of tickets collected.Little or no AI speed-up · supplemental task
• Lead tours and answer visitors' questions about the exhibits.Little or no AI speed-up · supplemental task
• Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.Little or no AI speed-up · supplemental task
• Distribute programs to patrons.Little or no AI speed-up · supplemental task
• Give door checks to patrons who are temporarily leaving establishments.Little or no AI speed-up · supplemental task
• Manage informational kiosks or displays of event signs or posters.Little or no AI speed-up · supplemental task
• Work with others to change advertising displays.Little or no AI speed-up · supplemental task
• Page individuals wanted at the box office.Little or no AI speed-up · supplemental task

Questions about ushers, lobby attendants, and ticket takers and AI