Office Clerks, General

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

• AI can speed this up on its own: 8 (38%)
• AI can speed this up with extra software: 8 (38%)
• Little or no AI speed-up: 5 (24%)

• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.AI can speed this up on its own · core task · Seen in real AI use
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.AI can speed this up on its own · core task · Seen in real AI use
• Compute, record, and proofread data and other information, such as records or reports.AI can speed this up on its own · core task · Seen in real AI use
• Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.AI can speed this up on its own · core task · Seen in real AI use
• Complete and mail bills, contracts, policies, invoices, or checks.AI can speed this up on its own · supplemental task
• Process and prepare documents, such as business or government forms and expense reports.AI can speed this up on its own · supplemental task · Seen in real AI use
• Prepare meeting agendas, attend meetings, and record and transcribe minutes.AI can speed this up on its own · supplemental task · Seen in real AI use
• Troubleshoot problems involving office equipment, such as computer hardware and software.AI can speed this up on its own · supplemental task
• Answer telephones, direct calls, and take messages.AI can speed this up with extra software · core task
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.AI can speed this up with extra software · core task · Seen in real AI use
• Review files, records, and other documents to obtain information to respond to requests.AI can speed this up with extra software · core task · Seen in real AI use
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.AI can speed this up with extra software · core task
• Complete work schedules, manage calendars, and arrange appointments.AI can speed this up with extra software · core task · Seen in real AI use
• Inventory and order materials, supplies, and services.AI can speed this up with extra software · core task
• Monitor and direct the work of lower-level clerks.AI can speed this up with extra software · supplemental task
• Make travel arrangements for office personnel.AI can speed this up with extra software · supplemental task
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.Little or no AI speed-up · core task
• Deliver messages and run errands.Little or no AI speed-up · core task · Seen in real AI use
• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.Little or no AI speed-up · supplemental task
• Train other staff members to perform work activities, such as using computer applications.Little or no AI speed-up · supplemental task
• Count, weigh, measure, or organize materials.Little or no AI speed-up · supplemental task · Seen in real AI use

Questions about office clerks, general and AI