Order Clerks

Order Clerks score 71 out of 100, which is high exposure to AI. That ranks #41 of 923 US occupations, where #1 is the most exposed. Of the 19 tasks in this job, AI could speed up 8 on its own and 11 more with extra software built on top of it. In April–May 2026, 8 of these tasks showed up in real conversations with Claude, Anthropic's AI assistant.

71/ 100

High

Rank: #41of 923 jobs
US workers: 75,200BLS, May 2025
Median pay: $46,170a year
In real AI use: 8 of 19tasks, April–May 2026

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

AI can speed this up on its own: 8 (42%)
AI can speed this up with extra software: 11 (58%)
Little or no AI speed-up: 0 (0%)

Verify customer and order information for correctness, checking it against previously obtained information as necessary.AI can speed this up on its own · core task
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.AI can speed this up on its own · core task
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.AI can speed this up on its own · core task · Seen in real AI use
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.AI can speed this up on its own · core task · Seen in real AI use
Prepare invoices, shipping documents, and contracts.AI can speed this up on its own · core task · Seen in real AI use
Compute total charges for merchandise or services and shipping charges.AI can speed this up on its own · core task
File copies of orders received, or post orders on records.AI can speed this up on its own · core task
Recommend type of packing or labeling needed on order.AI can speed this up on its own · supplemental task
Receive and respond to customer complaints.AI can speed this up with extra software · core task · Seen in real AI use
Recommend merchandise or services that will meet customers' needs.AI can speed this up with extra software · core task · Seen in real AI use
Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.AI can speed this up with extra software · core task
Direct specified departments or units to prepare and ship orders to designated locations.AI can speed this up with extra software · core task
Inspect outgoing work for compliance with customers' specifications.AI can speed this up with extra software · core task
Check inventory records to determine availability of requested merchandise.AI can speed this up with extra software · core task · Seen in real AI use
Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.AI can speed this up with extra software · core task
Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.AI can speed this up with extra software · core task · Seen in real AI use
Notify departments when supplies of specific items are low, or when orders would deplete available supplies.AI can speed this up with extra software · core task
Adjust inventory records to reflect product movement.AI can speed this up with extra software · supplemental task
Calculate and compile order-related statistics, and prepare reports for management.AI can speed this up with extra software · supplemental task · Seen in real AI use

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Questions about order clerks and AI

Will AI replace order clerks?

Probably not entirely, but the job is likely to change a lot. Order Clerks score 71 out of 100 (high exposure), #41 of 923 US jobs. AI could speed up 19 of the job's 19 tasks, 8 of them on its own. Exposure means the work is likely to change, not that the job will disappear.

Which order clerks tasks can AI do?

The most exposed tasks include "Verify customer and order information for correctness, checking it against previously obtained information as necessary"; "Review orders for completeness according to reporting procedures and forward incomplete orders for further processing"; "Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays".

Which order clerks tasks are hardest for AI?

Every task in this job has some AI exposure, though 11 of them need extra software built around the AI.

Are people already using AI for this work?

Yes. In April–May 2026, 8 of the 19 tasks showed up in real conversations with Claude, according to the Anthropic Economic Index.

How many people work as order clerks, and what do they earn?

About 75,200 people in the US, with median pay of $46,170 a year (BLS, May 2025).

How to read this score. Exposure measures how much of the work AI could speed up, not whether the job will disappear. A highly exposed job can change shape, with people spending less time on routine tasks and more on the rest. The score counts tasks AI can speed up on its own in full, and tasks that need extra software at half weight.

The ratings come from published research based on GPT-4 (2023). To show what's happening now, each task is also checked against the latest Anthropic Economic Index, which records which tasks people actually use AI for. That data is refreshed automatically when Anthropic publishes a new release. Read the full method.

Order Clerks

Task by task

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Questions about order clerks and AI

Know what's changing before it reaches your job.