Billing and Posting Clerks

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

• AI can speed this up on its own: 21 (70%)
• AI can speed this up with extra software: 5 (17%)
• Little or no AI speed-up: 4 (13%)

• Verify accuracy of billing data and revise any errors.AI can speed this up on its own · core task · Seen in real AI use
• Resolve discrepancies in accounting records.AI can speed this up on its own · core task · Seen in real AI use
• Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.AI can speed this up on its own · core task · Seen in real AI use
• Operate typing, adding, calculating, or billing machines.AI can speed this up on its own · core task
• Post stop-payment notices to prevent payment of protested checks.AI can speed this up on its own · core task
• Keep records of invoices and support documents.AI can speed this up on its own · core task · Seen in real AI use
• Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.AI can speed this up on its own · core task · Seen in real AI use
• Route statements for mailing or over-the-counter delivery to customers.AI can speed this up on its own · core task
• Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.AI can speed this up on its own · supplemental task
• Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.AI can speed this up on its own · supplemental task
• Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.AI can speed this up on its own · supplemental task · Seen in real AI use
• Compare previously prepared bank statements with canceled checks and reconcile discrepancies.AI can speed this up on its own · supplemental task
• Match statements with batches of canceled checks by account numbers.AI can speed this up on its own · supplemental task
• Take orders for imprinted checks.AI can speed this up on its own · supplemental task
• Encode and cancel checks, using bank machines.AI can speed this up on its own · supplemental task
• Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.AI can speed this up on its own · supplemental task
• Update manuals when rates, rules, or regulations are amended.AI can speed this up on its own · supplemental task · Seen in real AI use
• Answer inquiries regarding rates, routing, or procedures.AI can speed this up on its own · Seen in real AI use
• Compile reports of cost factors, such as labor, production, storage, and equipment.AI can speed this up on its own · Seen in real AI use
• Create billing documents, shipping labels, credit memorandums, or credit forms.AI can speed this up on its own · Seen in real AI use
• Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.AI can speed this up on its own
• Verify signatures and required information on checks.AI can speed this up with extra software · core task
• Contact customers to obtain or relay account information.AI can speed this up with extra software · core task · Seen in real AI use
• Estimate market value of products or services.AI can speed this up with extra software · supplemental task
• Review compiled data on operating costs and revenues to set rates.AI can speed this up with extra software · supplemental task · Seen in real AI use
• Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.AI can speed this up with extra software
• Monitor equipment to ensure proper operation.Little or no AI speed-up · core task · Seen in real AI use
• Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.Little or no AI speed-up · core task
• Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.Little or no AI speed-up · supplemental task
• Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.Little or no AI speed-up · supplemental task

Questions about billing and posting clerks and AI