Reservation and Transportation Ticket Agents and Travel Clerks

Reservation and Transportation Ticket Agents and Travel Clerks score 46 out of 100, which is elevated exposure to AI. That ranks #328 of 923 US occupations, where #1 is the most exposed. Of the 21 tasks in this job, AI could speed up 2 on its own and 15 more with extra software built on top of it. In April–May 2026, 7 of these tasks showed up in real conversations with Claude, Anthropic's AI assistant.

46/ 100

Elevated

Rank: #328of 923 jobs
US workers: 118,710BLS, May 2025
Median pay: $44,390a year
In real AI use: 7 of 21tasks, April–May 2026

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

AI can speed this up on its own: 2 (10%)
AI can speed this up with extra software: 15 (71%)
Little or no AI speed-up: 4 (19%)

Announce arrival and departure information, using public address systems.AI can speed this up on its own · core task
Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.AI can speed this up on its own · core task · Seen in real AI use
Examine passenger documentation to determine destinations and to assign boarding passes.AI can speed this up with extra software · core task
Trace lost, delayed, or misdirected baggage for customers.AI can speed this up with extra software · core task
Confer with customers to determine their service requirements and travel preferences.AI can speed this up with extra software · core task
Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.AI can speed this up with extra software · core task
Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.AI can speed this up with extra software · core task · Seen in real AI use
Maintain computerized inventories of available passenger space and provide information on space reserved or available.AI can speed this up with extra software · core task
Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.AI can speed this up with extra software · core task · Seen in real AI use
Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.AI can speed this up with extra software · core task · Seen in real AI use
Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.AI can speed this up with extra software · core task · Seen in real AI use
Provide clients with assistance in preparing required travel documents and forms.AI can speed this up with extra software · supplemental task
Prepare customer invoices and accept payment.AI can speed this up with extra software · supplemental task
Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.AI can speed this up with extra software · supplemental task · Seen in real AI use
Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.AI can speed this up with extra software · supplemental task · Seen in real AI use
Promote particular destinations, tour packages, and other travel services.AI can speed this up with extra software · supplemental task
Contact motel, hotel, resort, and travel operators to obtain current advertising literature.AI can speed this up with extra software · supplemental task
Check baggage and cargo and direct passengers to designated locations for loading.Little or no AI speed-up · core task
Provide boarding or disembarking assistance to passengers needing special assistance.Little or no AI speed-up · core task
Keep information facilities clean during operation.Little or no AI speed-up · core task
Open or close information facilities.Little or no AI speed-up · supplemental task

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Questions about reservation and transportation ticket agents and travel clerks and AI

Will AI replace reservation and transportation ticket agents and travel clerks?

Not entirely. Parts of the job are likely to change as AI takes over routine tasks. Reservation and Transportation Ticket Agents and Travel Clerks score 46 out of 100 (elevated exposure), #328 of 923 US jobs. AI could speed up 17 of the job's 21 tasks, 2 of them on its own, while 4 see little or no speed-up. Exposure means the work is likely to change, not that the job will disappear.

Which reservation and transportation ticket agents and travel clerks tasks can AI do?

The most exposed tasks include "Announce arrival and departure information, using public address systems"; "Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies".

Which reservation and transportation ticket agents and travel clerks tasks are hardest for AI?

Tasks with little or no AI speed-up include "Check baggage and cargo and direct passengers to designated locations for loading"; "Provide boarding or disembarking assistance to passengers needing special assistance"; "Keep information facilities clean during operation".

Are people already using AI for this work?

Yes. In April–May 2026, 7 of the 21 tasks showed up in real conversations with Claude, according to the Anthropic Economic Index.

How many people work as reservation and transportation ticket agents and travel clerks, and what do they earn?

About 118,710 people in the US, with median pay of $44,390 a year (BLS, May 2025).

How to read this score. Exposure measures how much of the work AI could speed up, not whether the job will disappear. A highly exposed job can change shape, with people spending less time on routine tasks and more on the rest. The score counts tasks AI can speed up on its own in full, and tasks that need extra software at half weight.

The ratings come from published research based on GPT-4 (2023). To show what's happening now, each task is also checked against the latest Anthropic Economic Index, which records which tasks people actually use AI for. That data is refreshed automatically when Anthropic publishes a new release. Read the full method.

Reservation and Transportation Ticket Agents and Travel Clerks

Task by task

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Questions about reservation and transportation ticket agents and travel clerks and AI

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