Medical Secretaries and Administrative Assistants

Medical Secretaries and Administrative Assistants score 67 out of 100, which is high exposure to AI. That ranks #57 of 923 US occupations, where #1 is the most exposed. Of the 16 tasks in this job, AI could speed up 6 on its own and 10 more with extra software built on top of it. In April–May 2026, 9 of these tasks showed up in real conversations with Claude, Anthropic's AI assistant.

67/ 100

High

Rank: #57of 923 jobs
US workers: 961,610BLS, May 2025
Median pay: $45,930a year
In real AI use: 9 of 16tasks, April–May 2026

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

AI can speed this up on its own: 6 (38%)
AI can speed this up with extra software: 10 (63%)
Little or no AI speed-up: 0 (0%)

Complete insurance or other claim forms.AI can speed this up on its own · core task
Transmit correspondence or medical records by mail, e-mail, or fax.AI can speed this up on its own · core task · Seen in real AI use
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.AI can speed this up on its own · core task
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.AI can speed this up on its own · supplemental task · Seen in real AI use
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.AI can speed this up on its own · supplemental task · Seen in real AI use
Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.AI can speed this up on its own · supplemental task · Seen in real AI use
Answer telephones and direct calls to appropriate staff.AI can speed this up with extra software · core task · Seen in real AI use
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.AI can speed this up with extra software · core task · Seen in real AI use
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.AI can speed this up with extra software · core task · Seen in real AI use
Maintain medical records, technical library, or correspondence files.AI can speed this up with extra software · core task · Seen in real AI use
Receive and route messages or documents, such as laboratory results, to appropriate staff.AI can speed this up with extra software · core task · Seen in real AI use
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.AI can speed this up with extra software · core task
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.AI can speed this up with extra software · core task
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.AI can speed this up with extra software · core task
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.AI can speed this up with extra software · supplemental task
Arrange hospital admissions for patients.AI can speed this up with extra software · supplemental task

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Questions about medical secretaries and administrative assistants and AI

Will AI replace medical secretaries and administrative assistants?

Probably not entirely, but the job is likely to change a lot. Medical Secretaries and Administrative Assistants score 67 out of 100 (high exposure), #57 of 923 US jobs. AI could speed up 16 of the job's 16 tasks, 6 of them on its own. Exposure means the work is likely to change, not that the job will disappear.

Which medical secretaries and administrative assistants tasks can AI do?

The most exposed tasks include "Complete insurance or other claim forms"; "Transmit correspondence or medical records by mail, e-mail, or fax"; "Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records".

Which medical secretaries and administrative assistants tasks are hardest for AI?

Every task in this job has some AI exposure, though 10 of them need extra software built around the AI.

Are people already using AI for this work?

Yes. In April–May 2026, 9 of the 16 tasks showed up in real conversations with Claude, according to the Anthropic Economic Index.

How many people work as medical secretaries and administrative assistants, and what do they earn?

About 961,610 people in the US, with median pay of $45,930 a year (BLS, May 2025).

How to read this score. Exposure measures how much of the work AI could speed up, not whether the job will disappear. A highly exposed job can change shape, with people spending less time on routine tasks and more on the rest. The score counts tasks AI can speed up on its own in full, and tasks that need extra software at half weight.

The ratings come from published research based on GPT-4 (2023). To show what's happening now, each task is also checked against the latest Anthropic Economic Index, which records which tasks people actually use AI for. That data is refreshed automatically when Anthropic publishes a new release. Read the full method.

Medical Secretaries and Administrative Assistants

Task by task

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Questions about medical secretaries and administrative assistants and AI

Know what's changing before it reaches your job.