Dispatchers, Except Police, Fire, and Ambulance

Dispatchers, Except Police, Fire, and Ambulance score 67 out of 100, which is high exposure to AI. That ranks #54 of 923 US occupations, where #1 is the most exposed. Of the 13 tasks in this job, AI could speed up 4 on its own and 9 more with extra software built on top of it. In April–May 2026, 5 of these tasks showed up in real conversations with Claude, Anthropic's AI assistant.

67/ 100

High

Rank: #54of 923 jobs
US workers: 202,810BLS, May 2025
Median pay: $50,340a year
In real AI use: 5 of 13tasks, April–May 2026

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

AI can speed this up on its own: 4 (31%)
AI can speed this up with extra software: 9 (69%)
Little or no AI speed-up: 0 (0%)

Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.AI can speed this up on its own · core task · Seen in real AI use
Receive or prepare work orders.AI can speed this up on its own · core task
Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.AI can speed this up on its own · core task · Seen in real AI use
Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.AI can speed this up on its own · core task · Seen in real AI use
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.AI can speed this up with extra software · core task · Seen in real AI use
Prepare daily work and run schedules.AI can speed this up with extra software · core task
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.AI can speed this up with extra software · core task · Seen in real AI use
Arrange for necessary repairs to restore service and schedules.AI can speed this up with extra software · core task
Monitor personnel or equipment locations and utilization to coordinate service and schedules.AI can speed this up with extra software · core task
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.AI can speed this up with extra software · core task
Oversee all communications within specifically assigned territories.AI can speed this up with extra software · supplemental task
Ensure timely and efficient movement of trains, according to train orders and schedules.AI can speed this up with extra software · supplemental task
Order supplies or equipment and issue them to personnel.AI can speed this up with extra software · supplemental task

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Questions about dispatchers, except police, fire, and ambulance and AI

Will AI replace dispatchers, except police, fire, and ambulance?

Probably not entirely, but the job is likely to change a lot. Dispatchers, Except Police, Fire, and Ambulance score 67 out of 100 (high exposure), #54 of 923 US jobs. AI could speed up 13 of the job's 13 tasks, 4 of them on its own. Exposure means the work is likely to change, not that the job will disappear.

Which dispatchers, except police, fire, and ambulance tasks can AI do?

The most exposed tasks include "Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios"; "Receive or prepare work orders"; "Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information".

Which dispatchers, except police, fire, and ambulance tasks are hardest for AI?

Every task in this job has some AI exposure, though 9 of them need extra software built around the AI.

Are people already using AI for this work?

Yes. In April–May 2026, 5 of the 13 tasks showed up in real conversations with Claude, according to the Anthropic Economic Index.

How many people work as dispatchers, except police, fire, and ambulance, and what do they earn?

About 202,810 people in the US, with median pay of $50,340 a year (BLS, May 2025).

How to read this score. Exposure measures how much of the work AI could speed up, not whether the job will disappear. A highly exposed job can change shape, with people spending less time on routine tasks and more on the rest. The score counts tasks AI can speed up on its own in full, and tasks that need extra software at half weight.

The ratings come from published research based on GPT-4 (2023). To show what's happening now, each task is also checked against the latest Anthropic Economic Index, which records which tasks people actually use AI for. That data is refreshed automatically when Anthropic publishes a new release. Read the full method.

Dispatchers, Except Police, Fire, and Ambulance

Task by task

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Questions about dispatchers, except police, fire, and ambulance and AI

Know what's changing before it reaches your job.