Freight Forwarders

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

• AI can speed this up on its own: 5 (16%)
• AI can speed this up with extra software: 26 (84%)
• Little or no AI speed-up: 0 (0%)

• Calculate weight, volume, or cost of goods to be moved.AI can speed this up on its own · core task
• Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.AI can speed this up on its own · core task · Seen in real AI use
• Prepare invoices or cost quotations for freight transportation.AI can speed this up on its own · core task
• Keep records of goods dispatched or received.AI can speed this up on its own · core task
• Complete customs paperwork.AI can speed this up on its own · supplemental task
• Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.AI can speed this up with extra software · core task · Seen in real AI use
• Provide shipment status notification to exporters, consignees, or insurers.AI can speed this up with extra software · core task
• Verify proper packaging and labeling of exported goods.AI can speed this up with extra software · core task
• Select shipment routes, based on nature of goods shipped, transit times, or security needs.AI can speed this up with extra software · core task
• Consolidate loads with a common destination to reduce costs to individual shippers.AI can speed this up with extra software · core task
• Monitor or record locations of goods in transit.AI can speed this up with extra software · core task
• Reserve necessary space on ships, aircraft, trains, or trucks.AI can speed this up with extra software · core task
• Negotiate shipping rates with freight carriers.AI can speed this up with extra software · core task
• Arrange delivery or storage of goods at destinations.AI can speed this up with extra software · core task
• Verify adherence of documentation to customs, insurance, or regulatory requirements.AI can speed this up with extra software · core task · Seen in real AI use
• Determine efficient and cost-effective methods of moving goods from one location to another.AI can speed this up with extra software · core task
• Pay or arrange for payment of freight or insurance fees or other charges.AI can speed this up with extra software · core task
• Make arrangements with customs brokers to facilitate the passage of goods through customs.AI can speed this up with extra software · core task
• Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs.AI can speed this up with extra software · core task · Seen in real AI use
• Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping.AI can speed this up with extra software · core task
• Provide detailed port information to importers or exporters.AI can speed this up with extra software · core task
• Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.AI can speed this up with extra software · core task
• Obtain or arrange cargo insurance.AI can speed this up with extra software · core task
• Arrange for applicable duties, taxes, or paperwork for customs clearance.AI can speed this up with extra software · supplemental task
• Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance.AI can speed this up with extra software · supplemental task
• Assist clients in obtaining insurance reimbursements.AI can speed this up with extra software · supplemental task
• Analyze shipping routes to determine how to minimize environmental impact.AI can speed this up with extra software
• Arrange for transport, using a variety of modes, such as rail, short sea shipping, air, or roadways, to minimize carbon emissions or other environmental impacts.AI can speed this up with extra software
• Consider environmental sustainability factors when determining merchandise packing methods.AI can speed this up with extra software
• Recommend shipping solutions to minimize cost or environmental impacts.AI can speed this up with extra software
• Review the environmental records of freight carriers to inform shipping decisions.AI can speed this up with extra software