Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

• AI can speed this up on its own: 5 (33%)
• AI can speed this up with extra software: 9 (60%)
• Little or no AI speed-up: 1 (7%)

• Create forms or agreements to complete sales.AI can speed this up on its own
• Develop sales presentations or proposals to explain service specifications.AI can speed this up on its own · Seen in real AI use
• Inform customers of contracts or other information pertaining to purchased services.AI can speed this up on its own · Seen in real AI use
• Maintain customer records using automated systems.AI can speed this up on its own · Seen in real AI use
• Quote prices, credit terms, contract terms, or fulfillment dates for services.AI can speed this up on its own · Seen in real AI use
• Answer customers' questions about services, prices, availability, or credit terms.AI can speed this up with extra software · Seen in real AI use
• Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.AI can speed this up with extra software
• Compute and compare costs of services.AI can speed this up with extra software · Seen in real AI use
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.AI can speed this up with extra software · Seen in real AI use
• Contact prospective or existing customers to discuss how services can meet their needs.AI can speed this up with extra software · Seen in real AI use
• Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.AI can speed this up with extra software · Seen in real AI use
• Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.AI can speed this up with extra software
• Monitor market conditions, innovations, and competitors' services, prices, and sales.AI can speed this up with extra software · Seen in real AI use
• Negotiate prices or terms of sales or service agreements.AI can speed this up with extra software · Seen in real AI use
• Distribute promotional materials at meetings, conferences, or trade shows.Little or no AI speed-up