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Will AI replace office and administrative support jobs?

The 51 office and administrative support jobs in the index score 61 out of 100 on average, which is high exposure to AI. That ranks the field #2 of 22, where #1 is the most exposed. Together these jobs employ about 17,486,450 people in the US.

Most exposed

Least exposed

All 51 office and administrative support jobs, most exposed first

Scores run from 0 (AI can speed up almost none of the tasks) to 100 (almost all of them). How scores work.

#JobExposureLevelUS workersMedian pay
1Proofreaders and Copy MarkersOffice and Administrative Support98Very high4,580$51,120
2Correspondence ClerksOffice and Administrative Support96Very high4,290$46,800
3Telephone OperatorsOffice and Administrative Support89Very high3,430$41,740
4Data Entry KeyersOffice and Administrative Support89Very high127,080$41,340
5Statistical AssistantsOffice and Administrative Support89Very high4,710$50,330
6Payroll and Timekeeping ClerksOffice and Administrative Support84Very high153,140$58,260
7Insurance Claims and Policy Processing ClerksOffice and Administrative Support83Very high214,260$49,230
8Bookkeeping, Accounting, and Auditing ClerksOffice and Administrative Support80Very high1,373,680$50,670
9File ClerksOffice and Administrative Support79High73,440$43,600
10Billing and Posting ClerksOffice and Administrative Support77High404,060$48,500
11Brokerage ClerksOffice and Administrative Support77High35,940$65,750
12Word Processors and TypistsOffice and Administrative Support74High35,010$49,280
13Order ClerksOffice and Administrative Support71High75,200$46,170
14Court, Municipal, and License ClerksOffice and Administrative Support70High179,750$48,700
15Bill and Account CollectorsOffice and Administrative Support70High158,830$47,030
16Legal Secretaries and Administrative AssistantsOffice and Administrative Support70High156,280$55,570
17Eligibility Interviewers, Government ProgramsOffice and Administrative Support68High154,800$54,210
18Dispatchers, Except Police, Fire, and AmbulanceOffice and Administrative Support67High202,810$50,340
19Interviewers, Except Eligibility and LoanOffice and Administrative Support67High148,060$45,920
20Medical Secretaries and Administrative AssistantsOffice and Administrative Support67High961,610$45,930
21Public Safety TelecommunicatorsOffice and Administrative Support66High102,500$53,040
22Credit Authorizers, Checkers, and ClerksOffice and Administrative Support65High12,030$50,080
23Executive Secretaries and Executive Administrative AssistantsOffice and Administrative Support65High459,910$76,590
24Desktop PublishersOffice and Administrative Support65High3,350$55,290
25Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveOffice and Administrative Support64High1,706,790$47,540
26Switchboard Operators, Including Answering ServiceOffice and Administrative Support63High34,280$38,630
27Human Resources Assistants, Except Payroll and TimekeepingOffice and Administrative Support62High90,220$50,610
28Procurement ClerksOffice and Administrative Support61High55,810$50,580
29Production, Planning, and Expediting ClerksOffice and Administrative Support60High390,160$59,650
30Loan Interviewers and ClerksOffice and Administrative Support59Elevated164,790$50,020
31Freight ForwardersOffice and Administrative Support58Elevated97,670$52,260
32Office Clerks, GeneralOffice and Administrative Support58Elevated2,464,940$45,010
33Customer Service RepresentativesOffice and Administrative Support57Elevated2,595,750$44,770
34New Accounts ClerksOffice and Administrative Support56Elevated36,860$47,670
35TellersOffice and Administrative Support54Elevated329,480$43,030
36Library Assistants, ClericalOffice and Administrative Support53Elevated85,520$36,910
37Receptionists and Information ClerksOffice and Administrative Support53Elevated910,180$38,010
38Hotel, Motel, and Resort Desk ClerksOffice and Administrative Support50Elevated261,420$35,070
39Shipping, Receiving, and Inventory ClerksOffice and Administrative Support50Elevated816,870$45,260
40First-Line Supervisors of Office and Administrative Support WorkersOffice and Administrative Support49Elevated1,436,680$69,500
41Cargo and Freight AgentsOffice and Administrative Support47Elevated97,670$52,260
42Reservation and Transportation Ticket Agents and Travel ClerksOffice and Administrative Support46Elevated118,710$44,390
43Meter Readers, UtilitiesOffice and Administrative Support44Elevated19,430$48,150
44Gambling Cage WorkersOffice and Administrative Support42Elevated14,430$37,580
45Office Machine Operators, Except ComputerOffice and Administrative Support40Elevated25,130$40,960
46Postal Service ClerksOffice and Administrative Support31Moderate73,720$62,130
47Couriers and MessengersOffice and Administrative Support31Moderate68,640$39,200
48Weighers, Measurers, Checkers, and Samplers, RecordkeepingOffice and Administrative Support29Moderate53,300$46,380
49Postal Service Mail CarriersOffice and Administrative Support23Moderate328,820$60,550
50Mail Clerks and Mail Machine Operators, Except Postal ServiceOffice and Administrative Support22Moderate55,230$39,280
51Postal Service Mail Sorters, Processors, and Processing Machine OperatorsOffice and Administrative Support10Low105,200$58,470

Questions about office and administrative support jobs and AI

Will AI replace office and administrative support jobs?

Not as a whole. The 51 office and administrative support jobs in the index have an average AI exposure score of 61 out of 100 (high), #2 of 22 fields. Exposure means parts of the work are likely to change, not that the jobs will disappear.

Which office and administrative support jobs are most exposed to AI?

Proofreaders and Copy Markers (98/100), Correspondence Clerks (96/100), Telephone Operators (89/100).

Which office and administrative support jobs are safest from AI?

Postal Service Mail Sorters, Processors, and Processing Machine Operators (10/100), Mail Clerks and Mail Machine Operators, Except Postal Service (22/100), Postal Service Mail Carriers (23/100).

How many people work in office and administrative support jobs?

About 17,486,450 people in the US work in the jobs listed here (BLS, May 2025).

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